Monday, February 21, 2011

Clusterf*ck Weekend

I went to bed with my feet throbbing from an 8 hour shift.
I woke up, and they still hurt.

This weekend was a clusterfuck. There's no other way to describe it.

SATURDAY
Saturday morning didn't start off well. I was feeling pretty chipper while setting up the restaurant (thank you ipod) until I was 5 minutes from break time and our GM asked me to take my co-worker, Minnesota, to urgent care. Apparently she popped her back while getting out of the car. No break for me.

Right when I got back, the restaurant opened and I had my first crazy hit with only 2 of us serving. Awesome. We're supposed to have 7 servers on this lunch shift, but with one person calling in, and Minnesota in the ER, we're down to 5. The first turn was smooth, and my friend Jared even came in with his mom to get his birthday lunch (Hi Jared!) but right as they were leaving, things started to get wild.

I had so many tables, and no partnered sections so we were all on our own. It was so bad I actually had to scroll down to look at all my tables on the computer screen. Me, a girl who normally cocktails (and worked my last Saturday clusterfuck shift with me), Homer, and the Old Lady from my serving class who SUCKS....wait, that's only 4 servers you say? Ya, because they cut one girl early at 1pm. WHY??

For the rest of the day, I never had less than 5 tables at once, usually more like 8, while also getting large parties. I nearly drowned. "In the weeds" can't even describe it. It was one of those days where I didn't even know how to help myself, my brain was scrambled and I just ran from table to table. Thankfully, I still got AWESOME tips because I kept smiling and hid my panic well. Even though I wanted to cry, I made almost $200 that lunch....the most I've ever walked with at Bloggiano's. So I guess it was worth the craziness!
Sales: $1250

SUNDAY
Worked a closing dinner shift, which I seriously hate. I really need to tell the manager I don't want to be a night closer. So not worth it. This shift was ALSO a madhouse because we had about 300 reservations, where we normally have about 150. Right when we came on at 4:30, the bussers were on break. Awesome. It was nuts. My partner ended up taking the bulk of our small tables, while I took our large parties. Both went really well until on my second party of 13 doing Family Style where the kitchen FORGOT my salmon entrĂ©e. SHIT. And that's not an easy item to make "on the fly." I did the right thing and got a manager involved. Didn't want to risk my tip on a bill that was over $400! The host was a little on edge, but the group was wow'd by the manager and chef hand-delivering the items and then bringing out a special VIP dessert platter. Phew. Still got my 18%. 
Sales: $1100


Net Sales from this Weekend: $2350 

Who wants to give me a foot massage??

2 comments:

  1. I'm glad that you survived such a crazy weekend, and I hope you never have to deal with that again! There must have been something in the water, or a full moon, because my work weekend was just as crazy! Maybe Presidents' Day is a bigger deal than I originally thought...

    ReplyDelete

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